To make high-quality healthcare radically affordable while raising its safety for everyone, wherever you are in Australia.
Medly is an ethical healthcare provider. You're asking what that actually means, we get it. We mean lower cost so you can access care at the right time. We mean we are here for you. Medly stands for better care and more dignity. Medly is a redesign of healthcare itself — one that’s personal, safe, and genuinely affordable. We asked a question that should never have to be asked: what if no one had to skip care because of the price? So we built Medly — a low-cost health model that doesn't compromise on quality. We capture your symptoms, medications, and concerns, turning them into a clear, structured summary for your doctor. They review it, clarify anything missing, and speak with you in real-time. We believe that safe, affordable, and human-centred healthcare should be the standard, not the exception. And the best part? Medly listens. Your feedback helps build a safer, more affordable system — because medicine should grow alongside the people it serves.
For Patients
Healthcare, simplified — finally.
Medly has redesigned healthcare for real life. We listen before we speak. We ask questions that matter. We get you. Our Australian-registered doctors join each consult prepared for you. It helps keep care consistent, compassionate, and personal. Whether you’re managing a chronic condition or need advice, Medly gives you calm, connected care — without the uncertainty, lengthy waits or cost of traditional systems.
For Health Professionals
Medicine, as it should be.
We’ve been doctors — we’ve felt the friction. So we removed it. Medly embeds clinical governance from consult start to finish. No rushing. No guesswork. No burnout. Our platform allows you to focus on what truly matters: clinical reasoning and genuine patient connection. Together, we’re building a network of doctors redefining what safe, scalable, empathic medicine looks like. Our hiring process is competitive and rigorous — our patients deserve the best.
What happens when healthcare is delayed, distant, and too expensive to reach? Medly exists because too many Australians are being left behind.
26.6%
The number of Australians who delayed or did not see a GP when they needed to – ABS Patient Experiences, 2025
29%
The number of Australians delaying or not seeing a doctor when they needed to – AIHW, General practice, allied health and other primary care services, 2025
22.5%
Of Australians used telehealth in the last 12 months – ABS Patient Experiences, 2025
1 in 10
Australian women delayed or avoided healthcare due to cost – ABS Patient Experiences 2025
33.6%
The number of regional or remote Australians not able to access healthcare when they needed to – ABS Patient Experiences 2025
At Medly, we believe healthcare should move with intelligence, empathy, and purpose. And it should always move with you. These four values guide everything we build — and everything we stand for.
Radical Clarity
We strip the confusion out of healthcare. Clear language and thoughtful design make care feel effortless and safe.
Safety First
Every rule, pathway, and decision is engineered for safety first. Good care is safe care.
Equity by Design
Access to expert care should be universal. We build for fairness at every step.
Compassion
We design technology that listens. Care should feel supportive, human, and judgement-free.
At Medly, our mission goes beyond medicine. We’re building a movement for health, equality, and hope — one consult at a time.
What are we doing?
We pledge
1% of every consult to initiatives that strengthen the fabric of Australian communities — because care doesn’t stop when the consult ends.
How do we do that?
We partner
With local schools, community programs, and health initiatives that help people live safer, healthier, and more connected lives. Every contribution from Medly patients and doctors flows back into the communities that need it most.
Why do we do it?
We build
Because better health starts with stronger communities. It starts in schools, in families, in moments of opportunity and inclusion. We believe a stronger, healthier Australia is built not by systems, but by people who care — and we intend to lead by example.
Medly founder, Dr William Maish, experienced a brainstem tumour in his early 20’s, requiring two rounds of surgery and radiation therapy… and that was just the start of it. Unable to afford doctor appointments, specialist reviews and even his own rehab, William decided that Australian healthcare didn’t cut it. Not because the clinicians weren’t trying, but because the system is designed around scarcity, paperwork, and fragmented care, with costs and waiting times that quietly push people out of the queue. He built Medly to be the opposite of that: affordable access, clear pathways, and clinicians who are held to a higher standard than “good enough”. A service that treats time, cost, and dignity as clinical variables, not afterthoughts, and that makes it easier to get help early before things become urgent, complex, or preventable. Medly exists to prove a simple point: ethical healthcare can be modern, accessible, and transparent, without becoming transactional. If you can’t access care when you need it, you don’t really have a health system.
Right Care
Medly doctors will guide you to the right care.
Right Place
If Medly isn't the best place, we'll tell you before you pay.
Right Time
This means you aren't delaying your healthcare, and can get on with your day.
Join Medly on a journey to empower Australians to receive more affordable, more accessible healthcare.